Direct Research Journal of Management and Strategic Studies
Direct Research Journal of Management and Strategic Studies (DRJMSS) (ISSN: 2787-009X ) is an international peer-reviewed open access journal that publishes original research, comprehensive review articles, short reports, and commentaries in the field of Management and Strategic studies. The journal strives to provide a forum for Authors, as well as other researchers to share their findings on all aspects of Management and Strategic Studies and to disseminate innovative, relevant, and useful information in Management and Strategic Studies throughout the world. The Journal follows a quality peer-review process. Review processing is performed by the Editorial Board members of the Direct Research Journal of Management and Strategic Studies or outside experts; at least two independent reviewers approval followed by editor approval is required for acceptance of any citable manuscript. Authors may submit manuscripts and track their progress through the manuscript tracking system, hopefully to publication. ARTICLE PROCESSING COST = 655USD FOR AUTHOR OTHER COUNTRIES OR 55000 NAIRA FOR NIGERIA. AUTHORS CAN APPLY FOR PARTIAL WAIVER TO THE JOURNAL EDITORIAL AT editorialoffice@directresearchpublisher.org
Promoting Employee Commitment Through Worklife Balance Practices in Selected Telecommunications Firms in Delta State
This study investigates the influence of work–life balance practices on employee commitment within selected telecommunications firms in Delta State, Nigeria, focusing specifically on flexible work arrangements and workload management. In the context of increasing workplace demands and competitive industry pressures, understanding how organizational practices shape employee commitment is critical for sustaining performance and retention. A quantitative approach based on a descriptive survey research design was employed. Data were collected from 180 valid respondents drawn from a sample of 189 employees across four major telecommunications firms using a stratified random sampling technique. A structured questionnaire measured on a five-point Likert scale was utilized, with reliability confirmed via Cronbach’s Alpha coefficients exceeding 0.70 for all constructs. Data analysis incorporated descriptive statistics, Pearson correlation, and multiple regression analysis using SPSS. The results reveal that flexible work arrangements exert a significant positive effect on employee commitment (β = 0.512, p < 0.001), while workload has a significant negative effect (β = -0.298, p < 0.001). Correlation findings further indicate a strong positive association between flexible work arrangements and employee commitment (r = 0.621) and a moderate negative association between workload and employee commitment (r = -0.458). The regression model demonstrates moderate explanatory power, accounting for 49.3% of the variance in employee commitment (R² = 0.493). These findings lead to the rejection of the null hypotheses, confirming that work–life balance practices are significant predictors of employee commitment. The study concludes that enhancing flexibility in work structures and managing employee workload effectively are critical strategies for improving commitment levels in the telecommunications sector. It contributes to the existing literature by providing empirical evidence from a developing economy context and offers practical insights for human resource policy formulation.
Work–life balance; Flexible work arrangements; Workload; Employee commitment; Telecommunications; Nigeria
Copyright (c) 2026 Direct Research Journal of Management and Strategic Studies
Digital Governance and Service Delivery in Oshimili Local Government Area, of Delta State
This study examined Digital Governance and Service Delivery in Oshimili Local Government Area of Delta State, Nigeria. The specific objectives were to determine the effect of accountability mechanisms on public service delivery and to examine the influence of citizen participation on public service delivery in Oshimili Local Government Area. The study adopted a descriptive survey research design. A total sample size of 254 respondents was used, selected through a multi-stage sampling technique. Data were collected using structured questionnaires and analyzed using descriptive statistics, Pearson correlation, and multiple regression analysis. The findings revealed that accountability mechanisms have a significant positive effect on public service delivery (β = 0.421, p < 0.05), indicating that improved transparency, monitoring, and financial control enhance service efficiency. The study also found that citizen participation has a stronger and significant influence on public service delivery (β = 0.503, p < 0.05), suggesting that increased involvement of citizens in governance processes improves responsiveness and service quality. The model showed a strong explanatory power with R² = 0.68, indicating that accountability mechanisms and citizen participation jointly explain 68% of variations in service delivery in the study area. The study concluded that digital governance significantly enhances service delivery in Oshimili Local Government Area, with citizen participation playing a more dominant role than accountability mechanisms. It was therefore recommended that the local government should strengthen digital accountability systems, enhance citizen engagement platforms, improve ICT infrastructure, and ensure effective implementation of digital governance policies to achieve improved service delivery outcomes.
Digital Governance, Service Delivery, Accountability Mechanisms, Citizen Participation, Local Government
Innovative Instruments Integrating Traditional Knowledge and Modern Technology for Climate Adaptation in Africa
Climate change poses significant threats to Africa, necessitating innovative instruments for effective adaptation and mitigation strategies. This paper examines various innovative instruments deployed across the continent to tackle climate impacts, while suggesting helpful new innovative instruments. Its main objective is to examine the innovative instruments employed in Africa for climate adaptation and mitigation, having specific objectives to: identify and categorize innovative instruments being utilized in some selected African countries; evaluate the effectiveness of these instruments in enhancing climate resilience; analyze the role of traditional knowledge in climate adaptation and mitigation strategies; and propose policy recommendations for improving the deployment of innovative instruments in Africa. To achieve these objectives, a few hypotheses were formulated, namely: H1, Innovative instruments lead to significant improvements in climate resilience among vulnerable communities in Africa; H2, The integration of traditional knowledge with modern technology enhances the effectiveness of climate adaptation and mitigation strategies, etc. Its methodology employed Mixed-methods, integrating both qualitative and quantitative data to achieve a more reliable and complementary data: The quantitative data is based on a multiple-case study design, drawing on empirical and statistical data to assess the effectiveness of selected innovative instruments in practice. The study utilizes a sample size of five African countries Kenya, Ghana, Mozambique, South Africa, and Nigeria each serving as an individual case study. A purposive sampling strategy was employed in selecting these countries. This approach allows for the deliberate inclusion of cases that are information-rich and relevant to the research objectives. The selection of the five countries was guided by several criteria, which include: regional representation across different parts of Africa (East, West, Southern Africa); second, varying levels of economic development and institutional capacity; among others. Percentage descriptive statistical method was employed for its data analysis, indicating rates of effectiveness (e.g, emissions reduction, adaptation outcomes, etc) across countries. While the qualitative data involves textual and content analysis of existing literature, including academic studies, policy documents, institutional reports, and other relevant sources on climate adaptation and mitigation strategies. This enables the identification of key themes, policy trends, and conceptual frameworks across the continent. Key findings revealed that: Innovative instruments lead to significant improvements in climate resilience among vulnerable communities in Africa; second, the integration of traditional knowledge with modern technology enhances the effectiveness of climate adaptation strategies. Therefore the paper recommends: Governments should enhance support for innovative instruments by developing policies that facilitate their implementation; integration of traditional knowledge with modern technology should be emphasized in climate adaptation strategies, inter alia.
Climate; Climate Adaptation; Innovative Instruments; Indigenous Knowledge; Mitigation; Policy frameworks; Resilience
Influence of Industrial Relations Management Practices on the Performance of Manufacturing Firms in South-South Nigeria.
This study investigated the influence of industrial relations management practices on the performance of manufacturing firms in South-South Nigeria. Specifically, it evaluated the effects of employer-employee relations and labor relations, to achieve the study's objectives, two research questions were raised and two hypotheses were formulated. Relevant literature was reviewed to provide theoretical and empirical grounding. A descriptive survey design was adopted. The study population comprised 385 employees drawn from the selected manufacturing firms in South-South Nigeria. Using the Krejcie and Morgan (1970) sample size determination table, a sample of 191 respondents was selected. Data were collected through a structured questionnaire and analyzed using descriptive and inferential statistics. Research questions were answered using simple percentages and mean scores, while hypotheses were tested using multiple regression analysis via SPSS version 25 at a 0.05 significance level. Findings revealed significant relationships between each dimension of industrial relations management (employer-employee relations and labor relations,) and the performance of manufacturing firms. The study concluded that sound industrial relations management practices foster employee satisfaction, enhance productivity, support policy development, and create a work environment that promotes motivation, morale, and positive attitudes. These practices also ensure fair compensation and improve management’s decision-making capabilities regarding labor and production costs. This study contributes to the existing body of knowledge by empirically establishing the multidimensional impact of industrial relations management practices on firm performance within the manufacturing sector in South-South Nigeria—a region with limited prior focus in industrial relations research.
Enhancing Organizational Productivity through Gender Diversity in the Aviation Sector: Asaba International Airport and Stakeholders in Perspective State
This study examined how gender diversity enhances organizational productivity in the aviation sector, with specific focus on Asaba International Airport and key stakeholders in Delta State. The objectives were to: examine the effect of workforce composition on organizational productivity; ascertain the effect of gender pay equity on productivity; and determine the effect of equal opportunity for career advancement on organizational productivity. A cross-sectional survey design was adopted, and primary data were collected through structured questionnaires administered to a sample of 228 respondents. Data were analyzed using descriptive statistics, Pearson correlation, and multiple regression analysis. The findings revealed that workforce composition has a significant positive effect on organizational productivity (β = 0.412, t = 6.287, p < 0.05), indicating that a balanced gender workforce enhances operational efficiency and innovation. Gender pay equity also showed a strong and significant relationship with productivity (r = 0.538, p < 0.05; β = 0.365, t = 5.104, p < 0.05), suggesting that fair compensation improves employee motivation and performance. Furthermore, equal opportunity for career advancement was found to significantly influence productivity (β = 0.447, t = 6.912, p < 0.05), highlighting the importance of merit-based promotion systems. The overall model was statistically significant (F = 56.783, p < 0.05) with an adjusted R² of 0.593, indicating that gender diversity variables explained 59.3% of the variation in organizational productivity. The study concluded that gender diversity is a critical driver of organizational productivity in the aviation sector. It recommended that aviation organizations adopt inclusive recruitment strategies, enforce pay equity policies, and establish transparent career advancement frameworks. The study contributes to knowledge by providing empirical evidence on the linkage between gender diversity dimensions and productivity within a developing economy’s aviation sector, thereby extending existing literature in human resource management and organizational behavior.
Gender diversity, organizational productivity, workforce composition, pay equity, career advancement
E-Governance Practices on Organizational Effectiveness of Telecommunication Firms
This study examined the effect of e-governance practices on organizational effectiveness of telecommunication firms. Specifically, the study determined the effect of electronic service delivery (e-service systems) and digital communication and information management systems on organizational effectiveness. A cross-sectional survey research design was adopted, and data were collected from a sample of 198 respondents using a structured questionnaire. The data were analyzed using descriptive statistics, Pearson correlation, and multiple regression analysis. The findings revealed that electronic service delivery (e-service systems) has a significant positive effect on organizational effectiveness (β = 0.384, t = 5.762, p < 0.05), indicating that efficient digital service platforms enhance service quality, responsiveness, and customer satisfaction. Furthermore, digital communication and information management systems were found to significantly influence organizational effectiveness (β = 0.436, t = 6.218, p < 0.05), suggesting that effective information flow and communication systems improve coordination, decision-making, and overall performance. The overall regression model was statistically significant (F = 132.47, p < 0.05) with an adjusted R² of 0.582, implying that 58.2% of the variation in organizational effectiveness is explained by e-governance practices. The study concluded that e-governance practices are critical drivers of organizational effectiveness in telecommunication firms. It recommended that firms invest in advanced e-service technologies, strengthen digital communication infrastructure, and continuously train employees to enhance digital competencies. The study contributes to knowledge by providing empirical evidence on the role of e-governance practices in improving organizational effectiveness within the telecommunication sector, particularly in developing economies, thereby extending existing literature in information systems and organizational performance.
Data-Driven Strategies and Organizational Performance of Telecommunication firms in Delta State
This study investigated the effects of data-driven strategies on the organizational performance of telecommunication firms in Delta State, Nigeria, focusing on descriptive and diagnostic analytics. Using a quantitative cross-sectional survey design, data were collected from 292 employees across selected firms through structured questionnaires. Analyses were conducted using descriptive statistics, Pearson correlation, and multiple regression to examine the relationship between analytics practices and organizational performance. Findings revealed that descriptive analytics significantly enhances organizational performance by enabling firms to monitor historical and operational data, improve service quality, and support evidence-based decision-making. Diagnostic analytics also positively influences performance by identifying root causes of operational challenges, optimizing resource allocation, and improving customer satisfaction. Regression results indicated that both forms of analytics significantly predict organizational performance, explaining 57% of the variance. The study concludes that data-driven strategies are essential for sustaining competitiveness and improving operational efficiency in telecommunication firms. It recommends investing in analytics infrastructure and institutionalizing data-driven decision-making. This research contributes to knowledge by providing empirical evidence on how descriptive and diagnostic analytics can drive organizational performance in the Nigerian telecommunication sector.
Data-driven strategies, Descriptive analytics, Diagnostic analytics, Organizational performance, Telecommunication firms
Big Data Analytics and Organizational Profitability in Telecommunication Firms in Delta State
This study examined the effect of big data analytics on organizational profitability in telecommunication firms in Delta State, Nigeria. Specifically, the study investigated the influence of descriptive analytics and predictive analytics on organizational profitability. A cross-sectional survey research design was adopted to collect quantitative data from employees across selected telecommunication firms. The study population comprised 960 employees, from which a sample size of 282 respondents was determined using Taro Yamane’s formula. A stratified random sampling technique was employed to ensure proportional representation of managerial, technical, and administrative staff. Primary data were collected using structured questionnaires measured on a 5-point Likert scale, while secondary data were used to support and validate findings. Data analysis involved descriptive statistics, Pearson correlation, and multiple regression analysis. Reliability of the instrument was confirmed using Cronbach’s alpha coefficients, all exceeding the acceptable threshold of 0.70. Out of 289 questionnaires distributed, 282 were retrieved, yielding a response rate of 97.6%, with 275 valid responses used for analysis. Descriptive statistics indicated a high level of adoption of both descriptive analytics (mean = 3.87) and predictive analytics (mean = 3.92), alongside a strong perception of organizational profitability (mean = 4.01). Correlation analysis revealed strong positive relationships between descriptive analytics and organizational profitability (r = 0.704, p < 0.01), and between predictive analytics and organizational profitability (r = 0.768, p < 0.01). The regression model demonstrated substantial explanatory power (R² = 0.659), indicating that 65.9% of the variation in organizational profitability is explained by the independent variables. The overall model was statistically significant (F = 238.41, p < 0.001). Regression results showed that both descriptive analytics (β = 0.312, p < 0.001) and predictive analytics (β = 0.489, p < 0.001) have significant positive effects on organizational profitability, with predictive analytics exerting a stronger influence. Consequently, both null hypotheses were rejected. The findings suggest that the adoption and effective utilization of big data analytics significantly enhance organizational profitability, particularly through improved forecasting, decision-making, and strategic planning. The study concludes that telecommunication firms that invest in advanced analytics capabilities are more likely to achieve superior financial performance and sustain competitive advantage.
Employee Well-being and Organizational Performance of Manufacturing Firms in Delta State
This study examined the relationship between employee well-being and organizational performance in manufacturing firms in Delta State, with particular emphasis on the effects of psychological and physical well-being. A cross-sectional survey research design was employed, and data were collected from a sample of 286 employees across five manufacturing firms using a multi-stage sampling technique. Structured questionnaires served as the primary instrument, and after screening, 266 valid responses were analyzed using descriptive statistics, Pearson correlation, and multiple regression analysis. Reliability analysis confirmed acceptable internal consistency for all constructs, with Cronbach’s alpha values exceeding the 0.70 threshold. The results revealed that psychological well-being significantly and positively affects organizational performance (β = 0.456, p < 0.001), indicating that employees who are mentally and emotionally healthy are more productive, engaged, and committed to organizational goals. Similarly, physical well-being was found to have a significant positive effect on organizational performance (β = 0.324, p < 0.001), suggesting that employees with good physical health, safe working conditions, and adequate occupational support demonstrate higher productivity and reduced absenteeism. Together, psychological and physical well-being explained 53.9% of the variance in organizational performance (R² = 0.539), underscoring the critical role of employee wellness in manufacturing contexts. The findings highlight the strategic importance of employee well-being in enhancing organizational outcomes. Employees with strong psychological health exhibit greater engagement and focus, while those with good physical health maintain consistent productivity and lower absenteeism. The study concludes that investing in employee well-being through comprehensive wellness programs, occupational health initiatives, and supportive workplace policies is essential for sustaining performance, competitiveness, and long-term growth in the manufacturing sector. This research contributes to the broader discourse on organizational effectiveness by providing empirical evidence from the Nigerian manufacturing context, demonstrating the strategic importance of human capital management for productivity and sustainable growth.
Promoting Firm Performance through Total Quality Management Performance
This study investigates the influence of Total Quality Management (TQM) practices on firm performance, focusing specifically on the effects of strategic planning and continuous improvement. The objectives of the study were to assess the effect of strategic planning on firm performance and to evaluate the effect of continuous improvement on firm performance in selected manufacturing firms in Delta State, Nigeria. A sample of 240 respondents was drawn, with 219 valid questionnaires used for analysis after screening for completeness and accuracy. Data were collected using structured questionnaires and analysed through descriptive statistics, correlation, and regression analysis. The findings reveal that strategic planning significantly enhances firm performance (β = 0.342, p < 0.001), highlighting the importance of structured goal-setting, resource allocation, and proactive decision-making. Continuous improvement also demonstrated a strong positive effect on firm performance (β = 0.375, p < 0.001), indicating that fostering a culture of ongoing process enhancement, employee participation, and innovation contributes substantially to operational efficiency, quality, and customer satisfaction. The combined explanatory power of strategic planning and continuous improvement was substantial (R² = 0.639), confirming that these TQM practices jointly account for a significant portion of the variance in firm performance. Based on these findings, it is recommended that manufacturing firms formalise strategic planning frameworks, foster continuous improvement cultures, integrate TQM principles into daily operations, invest in employee training, and implement continuous monitoring and evaluation mechanisms. The study concludes that TQM practices, specifically strategic planning and continuous improvement, are critical drivers of firm performance and competitiveness. The research contributes to knowledge by empirically validating the positive relationship between TQM practices and firm performance in the context of Nigerian manufacturing firms, providing practical insights for managers seeking to enhance operational effectiveness and long-term organisational success.
Artificial Intelligence in Education: A Threat for Teaching
The increasing integration of artificial intelligence (AI) in higher education has significantly reshaped instructional delivery, creating both opportunities and challenges for teaching and learning. This study examines the role, adoption, and implications of AI-driven technologies within contemporary educational environments, with particular focus on teachers’ perceptions and classroom practices. Employing a mixed-method research design, data were collected from thirty purposively selected teachers using a researcher-developed questionnaire. Quantitative findings revealed the use of AI-powered tools such as ChatGPT, educational games, chatbots, Grammarly, and YouTube videos in instructional processes. Qualitative analysis, guided by Braun and Clarke’s six-step thematic approach, highlighted key advantages of AI integration, including enhanced personalized learning, improved student engagement, and the availability of virtual instructional support. However, the findings also underscore notable limitations, such as reduced human interaction, concerns over digital literacy, and issues related to technological access and institutional readiness. Furthermore, the study critically examines ethical considerations surrounding AI adoption, including data privacy, academic integrity, and algorithmic bias. Overall, the study provides a comprehensive synthesis of empirical evidence and practical insights, emphasizing that while AI serves as a valuable pedagogical tool, its effective implementation requires careful management to mitigate potential risks and ensure equitable and responsible use in education.
Constituency empowerment programmes and Employment Generation in Ukanafun/ Oruk Anam Local Government Areas of Akwa Ibom State (2019-2023)
The Nigerian society has been faced with issues of lack of skills acquisition among youths which its absence however resulted in high level of unemployment. Skill acquisition programmes if properly implemented can impact greatly on employment generation in Ukanafun/ Oruk Anam Local Government Areas of Akwa Ibom State. Accordingly, this study sought to examine the influence of Constituency empowerment programmes on employment generation in Ukanafun/ Oruk Anam Local Government Areas of Akwa Ibom State (2019-2023). One of the goals was to examine the influence of Tailoring skill acquisition on employment generation in Ukanafun/ Oruk Anam Local Government Areas, Akwa Ibom State. The Human capital theory was adopted as the theoretical framework for the study. The sample size of the study was 400. The data collected from secondary and primary sources were analyzed using descriptive and survey design. Simple linear regression statistical tool was used to test hypotheses. The findings revealed that there is a positive/ significant influence of Tailoring skill acquisition on employment generation in Ukanafun/ Oruk Anam Local Government Areas of Akwa Ibom State. It was further revealed that there is a positive/ significant influence of Information technology skill acquisition on employment generation in Ukanafun/ Oruk Anam Local Government Areas of Akwa Ibom State. The study therefore recommended among other measures that; Legislators who are constituency representatives in Ukanafun/ Oruk Anam Local Government Areas should make sure they employ services of the expertise to train the beneficiaries of tailoring skill and as well as giving them succor for start-up, as this will go a long way to enhance employment generation in Ukanafun/ Oruk Anam Local Government Areas of Akwa Ibom State. Legislators who are constituency representatives in Ukanafun/ Oruk Anam Local Government Areas should ensure those who are beneficiaries of information technology skill are properly trained on the critical aspect of ICT such as data analysis, software programming and sites creation/ management, as this will further create more chances to those who are beneficiaries of the programme to be gainfully employed after the participation.
Information communication technology skill
AI-Based Performance Management System (PMS) and Employee Performance Appraisal: A Critical Assessment of Annual Performance Evaluations in Tertiary Institutions in Chukwuemeka Odumegwu Ojukwu University, Anambra State
The integration of AI-Based Performance management system (PMS) in employee performance appraisal represents a significant advancement in the management of human resources improvement within tertiary institutions as higher education faces increasing demands for transparency, accountability and performance optimization, AI-based PMS offers innovative solutions for assessing academic and administrative staff. This paper examines the role of AI-based PMS in enhancing the effectiveness, fairness, and efficiency of employee evaluations in Chukwuemeka Odumegwu Ojukwu University, with a total population of 2,570, however, a sample size of 651 was extracted from the population using Borg and Gall (1979 formular in determining a finite population. The study adopted correlation survey research design in examining the utilization of AI-Based PMS as it relates to employee performance appraisal. It explores the integration of the role of AI in redefining employees’ performance appraisal and management systems, which is one of the vital consequentiality of Human Resource (HR) in today’s digital era. Additionally, the study discusses the benefits of AI-driven systems, including objectivity, scalability, and real-time feedback, while addressing key challenges such as data privacy, algorithmic bias, and ethical concerns. The paper concludes by highlighting best practices for the responsible implementation of AI-based PMS in performance evaluation, emphasizing the need for a balanced approach that combines technological innovation with human oversight. The findings showed that inaccuracies in evaluation, such as favouritism, lack of proper feedback, or subjective ratings, tend to demoralize staff, leading to reduced commitment, inefficiency, and in some cases resistance to institutional policies. The following recommendations where made from the findings; integrating qualitative measures and periodic algorithmic audits to preserve holistic appraisal, producing interpretable models that can produce human-readable justifications for recommendations, publishing the appraisal criteria, data sources, weighting scheme, and appeal procedures in applicable, and finally establish a centralized AI data management and governance framework.
Artificial Intelligence (AI), Employee Evaluation, Performance Appraisal, Data-driven Evaluation, Institutional Effectiveness, Algorithm Bias and Human Resource Management
Technology and the Nigerian Labour Market Output: Disruptive Innovation or Economic Opportunity?
This study analyses the relationship between technological advancement and labour market performance in Nigeria, with the aim of determining whether innovation has enhanced employment outcomes. Using the Autoregressive Distributed Lag (ARDL) from 1985-2023 approach, the study examines both short-run and long-run dynamics while controlling for education, institutional quality, life expectancy, capital formation, and technological development. The short-run results show that education and previous labour market conditions significantly improve employment outcomes, whereas technological investment and capital formation have no immediate effect. In the long run, education, security, and life expectancy emerge as key drivers of labour market performance, while technology remains statistically insignificant despite its positive sign. The error correction result confirms a gradual adjustment toward long-run equilibrium. These findings suggest that Nigeria’s labour market lacks the structural readiness required to translate technological progress into meaningful employment gains. The study therefore recommends educational reforms, expanded vocational and digital skills training, and sustained re-skilling programmes to ensure that technological advancement supports inclusive labour market growth.
Technological Advancement, Human Capital, Labour Market Performance, ARDL and Employment Outcomes
Management Philosophy and Organizational Growth in Deposit Money Banks: Evidence from Asaba, Delta State, Nigeria
Organizational growth in the banking sector increasingly depends on internal managerial orientations rather than solely on financial capital or regulatory compliance. In service-intensive environments such as deposit money banks (DMBs), management philosophy shapes leadership behaviour, employee engagement, and service delivery, thereby influencing long-term growth outcomes. Despite its theoretical relevance, empirical evidence on this relationship remains limited at the sub-national level in Nigeria. This study examines the effect of management philosophy on organizational growth in deposit money banks operating in Asaba, Delta State, Nigeria, drawing on Human Relations Theory and the Resource-Based View. A quantitative cross-sectional survey design was adopted. Primary data were collected from employees of selected deposit money banks in Asaba using structured questionnaires. Of the 112 questionnaires distributed, 109 valid responses were analyzed using descriptive statistics and multiple regression analysis. Management philosophy was operationalized through participative decision-making, employee-centred leadership, and strategic and ethical orientation, while organizational growth was measured using financial and non-financial indicators. Reliability analysis confirmed strong internal consistency across all constructs, with Cronbach’s alpha values ranging from 0.81 to 0.88.The results reveal that management philosophy has a positive and statistically significant effect on organizational growth. Participative decision-making emerged as the strongest predictor of organizational growth (β = 0.391, p < 0.001), followed by employee-centred leadership (β = 0.327, p < 0.001) and strategic and ethical orientation (β = 0.289, p < 0.001). Collectively, these variables explained 50.8% of the variation in organizational growth (Adjusted R² = 0.497), and the regression model was statistically significant (F = 60.45, p < 0.001). The findings imply that deposit money banks in Asaba can enhance operational efficiency, service quality, and human capital development by institutionalizing participative decision-making, strengthening employee-centred leadership, and aligning strategic objectives with ethical standards. The study concludes that management philosophy constitutes a critical intangible resource for achieving sustainable organizational growth in emerging economy banking contexts.
Management philosophy; organizational growth; deposit money banks; human relations theory; Nigeria
Deposit Money Banks and Productivity of the Manufacturing Sector in Nigeria
This study investigates the relationship between deposit money banks (DMBs) and the productivity of Nigeria’s manufacturing sector, with emphasis on bank profitability, credit allocation, and prime lending rate. The objectives were to determine the effect of DMB profitability on manufacturing output, assess the influence of DMB credit, and evaluate the impact of prime lending rates. Annual time-series data covering 1998–2024 were analyzed using the Autoregressive Distributed Lag (ARDL) estimation technique, appropriate given the mixed integration orders revealed by unit root tests.The descriptive statistics indicated that manufacturing productivity averaged 9.19, DMB credit 9.97, profitability 11.15, and prime lending rate 2.69, reflecting moderate variability. Correlation analysis showed positive associations between profitability and productivity (r = 0.55) and between prime lending rate and productivity (r = 0.50). The ARDL results revealed that DMB credit had a strong and statistically significant positive effect on manufacturing productivity (short-run coefficient = 1.35, p < 0.01; long-run coefficient = 0.95, p < 0.01). Conversely, prime lending rate exerted a negative effect in lagged terms (coefficient = -1.05, p < 0.05), while DMB profitability had a positive but insignificant impact (coefficient = 0.08, p = 0.45). The bounds test confirmed cointegration (F-statistic = 5.66 > 5% upper bound of 4.35), establishing a long-run relationship among the variables. The implications of these findings are that credit availability from DMBs is a critical driver of manufacturing sector growth, while high lending rates constrain productivity by increasing financing costs. Bank profitability, though positive, does not directly translate into significant improvements in industrial output. The study concludes that expanding credit facilities at concessionary interest rates would enhance manufacturing productivity and contribute to Nigeria’s broader economic development.
Deposit money banks, manufacturing productivity, prime lending rate, profitability, ARDL, cointegration
Examining Social Media Usage for the Mobilization of the ‘Obi-Dients’ During the 2023 Presidential Election in Delta and Edo States, Nigeria
Political stakeholders’ mobilization is one of the necessary requirements for a robust political process in every democratic dispensation. Over the years, numerous political actors have devised different means of ensuring that citizens are well mobilized to be active in political discourse and actions. The emergence of social media, an offshoot of technological advancement, in particular, has expanded opportunities to get the citizens more engaged in the political process of which political mobilization is germane. Therefore, this study basically sought to evaluate social media use as tools for voters’ mobilization during 2023 Presidential Election in the two states of Delta and Edo States, Nigeria. The study which was anchored on Technological Determinism Theory employed descriptive statistics with survey method. Accordingly, a sample size of 400 was drawn from the sample population of 5,722,778 using Taro Yamane’s sampling determination formula. The questionnaire was used as the instrument of data collection. The data collected were presented and analyzed using simple frequency count, percentages and tables. The major findings of the study shows that social media platforms, particularly WhatsApp, Facebook, TikTok, Twitter, Instagram, YouTube among others serve as the prominent channels of political mobilization of Obi-dients. The study further reveal that social media were used by Obi-dients to express their political opinion, create awareness and generation of grassroots support for Obi-dients’ movement. The study also reveals that social media were of great influence in the 2023 presidential elections in Nigeria by increasing political participation which in the long run influenced the voters’ preference of candidates. This study recommends that Political parties and candidates should leverage on social media platforms in all electioneering processes. Election regulatory bodies should put in place well-articulated guidelines on how political actors should use the social media networks for electioneering campaigns.
Social Media; Mobilization; Campaigns; Citizens; Election, Engagements
Community-Based Marketing and Women’s Perceptions of Family Planning Methods in Akwa Ibom State, Nigeria
This study investigated the association between community-based marketing and women’s perceptions of family planning methods in Akwa Ibom State, Nigeria. A cross-sectional survey research design was adopted. The population consisted of women of reproductive age (18–49 years), including nursing mothers who were aware of family planning methods in the study area. A sample size of 399 respondents was determined using the Taro Yamane formula. Data were collected using a structured five-point Likert-scale questionnaire administered through convenience sampling. Descriptive statistics and multiple regression analysis were used with SPSS version 24. The findings revealed that health education, community outreach, and community advocacy were positively and significantly associated with women’s perceptions of family planning methods. However, due to the non-probability sampling technique, the findings were interpreted as associative rather than causal. Ethical standards were observed through informed consent, voluntary participation, and privacy of respondents’ information. It was therefore recommended that strengthening community-based health education, outreach, and advocacy programmes would improve women’s perceptions and adoption of family planning especially in the rural areas.
Community-Based Marketing, Health Education, Community Outreach, Community Advocacy, Reproductive Health Perception, Family Planning, Akwa Ibom State
Influencer Marketing Dimensions and Customer Buying Behaviour of Electronic Products in Akwa Ibom State, Nigeria: An Empirical Survey Study
This study examined the relationship between influencer marketing dimensions source credibility, brand awareness, and expertise and customer buying behaviour of electronic products in Akwa Ibom State, Nigeria. A survey research design was adopted, and data were collected from 384 customers of electronic products using a structured online questionnaire administered via Google Forms. The sample size was determined using the Cochran formula, while respondents were selected through convenience sampling due to accessibility constraints. Measurement reliability was assessed using Cronbach’s alpha, with coefficients ranging from 0.745 to 0.801, indicating acceptable internal consistency of the study constructs. Data were analysed using descriptive statistics and simple linear regression with SPSS version 25. The regression results revealed that source credibility has a strong and statistically significant positive relationship with customer buying behaviour (R = 0.665, R² = 0.660, β = 0.409, p < 0.05). Brand awareness also showed a significant positive relationship with customer buying behaviour (R = 0.668, R² = 0.663, β = 0.661, p < 0.05), indicating a high explanatory power. Similarly, expertise was found to be significantly related to customer buying behaviour (R = 0.564, R² = 0.547, β = 0.647, p < 0.05). These findings demonstrate that influencer marketing dimensions are significant predictors of customer buying behaviour in the electronics market. The study concludes that credible, visible, and knowledgeable influencers play an important role in shaping customers’ purchase decisions for electronic products in Akwa Ibom State. However, due to the correlational nature of the study design, the findings indicate associations rather than causal relationships.
Influencer marketing, Source credibility, Brand awareness, Expertise, Customer buying behavior
Agile Methodologies and Organizational Performance of Selected Government Agencies in Delta State, Nigeria
This study examines the influence of Agile Planning (AP), Continuous Improvement (CI), and Team Collaborations (TC) on Organizational Performance (OP) in selected government agencies in Delta State, Nigeria. A survey research design was employed, with 222 questionnaires distributed and 215 valid responses analyzed (96.8% response rate). The results were analyzed through descriptive statistics, correlation, and regression techniques. Findings revealed strong agreement among respondents regarding the adoption of agile practices, with mean scores above 4.0 across AP, CI, TC, and OP. Correlation analysis demonstrated significant positive relationships between AP (r = 0.712), CI (r = 0.689), TC (r = 0.735), and OP (p < 0.01). Regression results confirmed that AP (β = 0.345), CI (β = 0.301), and TC (β = 0.362) each exerted a significant effect on OP, jointly explaining 65.9% of its variance (R² = 0.659). These findings highlight the critical role of agile methodologies in enhancing responsiveness, efficiency, and service delivery in public institutions. The study contributes to the literature on agile governance by empirically validating its relevance in the Nigerian public sector, where institutional challenges often hinder performance. It concludes that embedding agile planning frameworks, continuous improvement programs, and collaborative cultures can significantly strengthen organizational outcomes. Recommendations include formal adoption of agile structures, establishment of feedback-driven improvement systems, and promotion of cross-departmental collaboration to achieve sustainable performance and public value creation.
Agile Methodologies, organizational performance, agile planning, Continuous Improvement collaborations
Recruitment Strategies and Organizational Succession Planning in the Finance Industry in Nigeria
The study examined recruitment strategies and organizational succession planning of selected Banks in Delta State Nigeria. The specific objectives of the study were to; examine the effect job analysis on organizational succession planning in the selected Banks in Delta State; determine the talent development on organizational succession planning; and ascertain the effect of mentoring on organizational succession planning. The study adopted descriptive research design method, which aid the researcher to collect quantitative data used to address the relationship between the dependent and independent variable. Primary data was sourced through the administration of structured questionnaire to the employees of selected banks in Delta State (respondents), while secondary data was gotten through the review of related literature. A total of three hundred and eight-four (384) copies of questionnaire was administered adopting random sampling techniques, and three hundred and forty-six (346) copies were properly filled and returned which was used for the study analysis. Data collected were analyzed using the Pearson’s correlation co-efficient and hypothesis were tested using linear regression approach. The findings revealed that there is a significant effect between dimensions of recruitment strategies adopted in the study (job analysis, talent development and mentoring) on organizational succession planning. The study concluded Recruitment Strategies significantly improve organizational succession planning in a sample of selected banks in Delta State. Job Analysis, talent development and mentorship significantly improve organizational succession planning. Hiring the "wrong" person, who then falls short of expectations, leaves the company, or needs to be dismissed, carries a substantial expense due to further training and subpar work output. The study also recommended that, to lower the risk of hiring an employee who falls short of their expectations, organizations should constantly strive to look for employees on both the internal and external markets; and Managers should constantly be aware of the need to train personnel in anticipation of future requirements.
Recruitment, strategies, job analysis, mentoring, succession planning
The Effect of Blockchain Technology on the Business Performance of Selected Manufacturing Firms in Delta State, Nigeria
This study critically examined the effect of blockchain technology on the business performance of selected manufacturing firms in Delta State, Nigeria. The research focused on four core dimensions of blockchain adoption Blockchain Transparency (BTC), Blockchain Traceability (BTB), Blockchain Security (BS), and Blockchain Data Integrity (BDI) to determine their collective and individual influence on organizational outcomes. Employing a survey research design, data were collected from a population of 150 respondents, with 109 as sampled size were valid questionnaires retrieved, representing a robust 96.7% response rate. Analytical techniques including descriptive statistics, correlation, and regression analyses were applied to evaluate the relationships between blockchain dimensions and business performance. The findings revealed that all four dimensions significantly enhanced business performance. Blockchain Transparency fostered improved decision-making and strengthened stakeholder trust, while Blockchain Traceability facilitated effective supply chain monitoring and operational efficiency. Blockchain Security emerged as the most critical determinant, safeguarding sensitive data and transactional processes, whereas Blockchain Data Integrity ensured the reliability and consistency of information for strategic planning. Mean adoption scores across dimensions ranged between 4.05 and 4.20, with correlation coefficients (r = 0.613–0.688, p < 0.01) confirming strong positive associations. Regression analysis further demonstrated that blockchain collectively explained 57.4% of the variance in performance (R² = 0.574), with security (β = 0.301) exerting the strongest predictive influence. The study concludes that blockchain technology is not merely a technological innovation but a strategic enabler of competitiveness, efficiency, and stakeholder confidence in manufacturing firms. It contributes to scholarship by offering empirical evidence from a developing economy, underscoring blockchain’s transformative potential in the Nigerian manufacturing sector. Practical recommendations include holistic adoption of blockchain, prioritization of security measures, integration into supply chain management, employee training, and establishment of governance frameworks. These insights highlight transparency, traceability, security, and data integrity as pivotal drivers of organizational success.
Business performance, Blockchain Transparency (BTC), Blockchain Traceability (BTB), Blockchain Security (BS), Blockchain Data Integrity (BDI)
Leveraging Climate Finance through Green Bonds for Sustainable Transport Development in Nigeria
Climate change poses a critical threat to sustainable development, particularly in developing economies such as Nigeria where infrastructure deficits are compounded by environmental vulnerabilities. This study investigates leveraging climate finance through green bonds in for sustainable transport development in Nigeria. The purpose of the study is to consider how green bonds can be mobilized to finance sustainable transport development in Nigeria. The study adopted qualitative research technique by sytnhetisizing both theoretical and empirical literature. Based on literature synthesis the study revealed that although Nigeria has taken commendable steps, such as issuing sovereign green bonds, the transport sector remains largely excluded from green bond financing. The study identifies key constraints including weak institutional capacity, limited investor awareness, absence of sector-specific green bond guidelines, and insufficient policy incentives. However, it also highlights significant opportunities for aligning Nigeria’s transport development with its climate commitments under the Paris Agreement and Nationally Determined Contributions (NDCs). The research contributes to knowledge by offering a sector-specific analysis of green bond deployment. It is therefore recommended that targeted policies such as tax incentives, public-private partnerships (PPPs), and capacity-building initiatives. It concludes that with appropriate regulatory frameworks and stakeholder engagement, green bonds can become a transformative tool for financing sustainable transport infrastructure in Nigeria.
Climate finance, Climate resilience, Green bonds, Policy instruments, Public-private partnerships, Sustainable transport Infrastructure, Nigeria
The Role of Small and Medium Size Businesses in the Development of the Economic Potential of Sierra Leone
Small and medium-sized businesses (SMEs), according to Peter Drucker, are the main force behind economic expansion, laying the groundwork for socioeconomic progress and making a substantial contribution to national economic goals. Modern SMEs use technology, look for new markets, and put operational efficiency first. Traditional SMEs, on the other hand, operate in local markets with no strategic planning. Over 90% of firms in Sierra Leone are SMEs, which also account for 70% of the country's GDP. They are essential to the country's efforts to reduce poverty, create jobs, and diversify its economy. SMEs in Sierra Leone confront several obstacles despite their significance, including restricted financial resources, a lack of business acumen, adherence to quality standards, and macroeconomic volatility. SME competitiveness and integration into global value chains are intended to be strengthened by government and international efforts, such as financial assistance programs, technical training, and structural reforms. Digital change, agricultural productivity, regional trade integration, and youth employment initiatives are all critical to future prosperity. In the end, SMEs are essential to the inclusive growth and economic sustainability of Sierra Leone. In line with the country's goals of becoming middle-income by 2039, SMEs will be able to propel sustainable growth by removing systemic obstacles and improving policy coordination and investment.
Enterprise, Productivity, Diversification, Macroeconomics, Value Chains
Promoting Employee Job Satisfaction through Sustainable Workplace Diversity of Selected Firms in the Telecommunications Sector
This study investigates the relationship between workplace diversity and employee job satisfaction within selected telecommunications firms MTN, Glo, and Airtel in Warri, Delta State, Nigeria. The research focuses on key diversity dimensions, including gender, age, ethnicity, and educational background, and their impact on job satisfaction in a dynamic and competitive industry. The study employed a descriptive research design, targeting 75 staff members from the selected firms. Given the manageable population size, the entire population was used as the sample size, with stratified random sampling ensuring representation across various job levels. Primary data was gathered through structured questionnaires, which were validated and tested for reliability. Data analysis was performed using SPSS, incorporating descriptive statistics and linear regression analysis to examine the relationships between diversity variables and job satisfaction. The findings revealed significant positive relationships between gender diversity, age diversity, ethnicity diversity, educational background, and job satisfaction. The study concludes that workplace diversity, particularly in terms of gender, age, ethnicity and education, plays a critical role in enhancing job satisfaction, which in turn can boost organizational performance. Based on these findings, the study recommends implementing targeted gender diversity initiatives, promoting age-inclusive work environments, developing comprehensive ethnic diversity management strategies, and investing in employee education and development programs. These measures are essential for building a more diverse, inclusive, and satisfied workforce in the telecommunications sector.
Age Diversity, Airtel, Glo, MTN, Workplace Diversity, Sustainable Practices, Organizational Performance, Employee Job Satisfaction
Driving Personnel Management and Firm Employee Morale in the Financial Sector in Nigeria
This study critically examined the effect of personnel management on employee morale in Nigeria’s financial sector, emphasizing how performance management, work-life balance, and change management collectively influence workers’ commitment, satisfaction, and productivity. The research adopted a descriptive survey design, deemed appropriate for establishing relational effects among the variables. Data were collected from a sample of 400 respondents drawn from a population of 20,000 employees across selected banks and insurance companies in Delta State, Nigeria. Using a combination of purposive and simple random sampling techniques, data were gathered through a self-administered questionnaire and analyzed with the Statistical Package for the Social Sciences (SPSS) software. The study employed simple linear regression and Pearson’s Product Moment Correlation Coefficient (PPMC) to test the hypotheses at a 0.05 level of significance. Findings revealed strong and statistically significant relationships between the major dimensions of personnel management and firm employee morale: performance management (β = 0.963; p < 0.05), work-life balance (β = 0.933; p < 0.05), and change management (β = 0.938; p < 0.05). These results demonstrate that effective personnel management practices substantially enhance employees’ psychological stability, job satisfaction, and emotional commitment, which collectively improve organizational performance and profitability. The study concludes that personnel management remains a fundamental driver of employee morale in the Nigerian financial sector. It recommends that management should institutionalize a comprehensive personnel framework that integrates performance-based evaluation systems, robust work-life balance initiatives, and adaptive change management policies. Such strategies will sustain employee motivation, foster a positive organizational culture, and ensure long-term growth, stability, and competitiveness across the financial industry.
Personnel Management, Employee Morale, Financial Sector, Performance Management, Work-Life Balance, Change Management
Immigrant Entrepreneurship and Family Business in Nigeria
The study immigrant entrepreneurship and family business in Nigeria with specific objectives is to: Determine the concept of immigrant entrepreneurship and family business, determine the effect of Terms of Trade (TOT) and Gross Domestic Product (GDP) in immigrant entrepreneurship and family business and profound possible recommendations on factors militating against immigrant entrepreneurship and family business. The research adopted a qualitative data using secondary data from Central Bank of Nigeria (CBN) within the period of 2016 - 2020 (quarterly report) hence, Terms of Trade (TOT) as a variable of immigrant entrepreneurship and Gross Domestic Product (GDP) as a variable of family business in Nigeria. This is because the tittle of the study is immigrant entrepreneurship and family business in Nigeria. The study considered running an ANOVA with SPSS using the obtained secondary data to test the level of significant with 0.05 using SPSS to determine the effect of immigrant entrepreneur on family businesses in Nigeria. The study therefore recommended: The government should also ensure that immigrant entrepreneurs are protected by the legal framework of the country; this would also serve to increase immigrants’ confidence and sense of security in Nigeria. The entrepreneur in a family business must act proactively by crafting succession plan early enough.
Entrepreneur, socioeconomic, Immigrant, Family
Cascading Employee Performance through Effective Workforce Mentoring
The study examined organizational performance from the perspective of mentoring in the workplace. Three objectives guided the research questions to determine the impact of knowledge sharing, coaching and on-the-job training on employee performance. Zachary’s four-phase mentoring model was used to guide the post-review study, which matched the phases of the work under study. A qualitative review was conducted and the results confirmed that the objectives, when used in the workplace, can improve performance with measurable indicators. Recommendations were consistent with the objectives while the study maintained continuous staff mentoring at all levels.
Evolving Organizational Performance through Strategic Alliances: Myths and Realities
The study focused on analyzing corporate performance through strategic alliances and had three main objectives. Firstly, it aimed to investigate the influence of technological alliances on firm performance. Secondly, it sought to evaluate the impact of manufacturing alliances on firm performance. Lastly, it aimed to assess the impact of marketing alliances on firm performance. The study was based on the theory of resource dependence, and the empirical review revealed that all alliances have a strategic impact on performance. The study reveals that the global success rate of strategic alliances is less than satisfactory. This high rate of failure should be a concern for stakeholders, especially in the current era of globalization and liberalization of economies. However, the realm of strategic alliances can provide organizations with unprecedented opportunities to collaborate across industries, countries, and scales for mutual progress. Let's hope for a brighter future in strategic alliances.
Achieving Strategic Value through Effective Planning Mechanism
This study examined the effective planning and delivery of strategic value. The specific objectives are to: determine the importance of management and executive time input on how it affects customer base diversity, to identify the implication of cost in effective planning and point of difference, and to establish a relationship between commitment and brand strength. The study adopted the descriptive survey design. A sample size of one hundred (100) was obtained. Data collected were analyzed and hypotheses were tested using the simple percentage, chi-square test of association using the P-value of 0.05 as the level of significance. Findings revealed that there is no significant association between management time input and customer base diversity, among others. The study concludes Business strategies are the basis of survival in a competitive business environment and should therefore be well-developed. A strategic plan is useless unless it is successfully implemented, and this requires a good evaluation plan. The study recommends that organizations should put in place various strategies to ensure effective planning and implementation.