Influence of Work Place Decision on Job Performance among NTA Staff in South-East Zone of Nigeria

Abstract

This study is concerned with the Influence of work place decision on job performance among NTA staff in south-east zone of Nigeria. The two-factor theory of motivation propounded by Fredrick Herzberg was utilized to uncover how motivational attributes like collective participation in decision making and various benefits and incentives required by the workers, affect their job performance. The multi-stage sampling technique was used in selecting 280 personnel of NTA serving as the sample for the quantitative component, while 12 Management and Union (RATTAWU) staff serve as the sample for the qualitative study. Results of the tested hypothesis shows that there is a significant relationship between the influence of NTA staff exercise on organizational decisions and their job performance at p>.000. This means that carrying the NTA staff along in the organizational decisions determine how well they perform in the organization and this was also corroborated by responses from qualitative data. Among other things, it was recommended that staff of the NTA should be encouraged to participate in decision making and likewise resolve matters in their department, as this advances their job performance.